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    FREQUENTLY ASKED QUESTIONS

    How do I place an order?

    Simply browse your desired products, add them to your cart, and proceed to checkout. Follow the instructions to enter your details and choose your payment method.

    What payment methods are available?

    We accept a variety of payment options including Cash on Delivery (COD), bKash, Nagad, Rocket, and major debit/credit cards.

    How long does delivery take?

    We usually deliver within 2-5 business days depending on your location. Delivery in major cities may be faster.

    Do you deliver outside Dhaka?

    Yes, we deliver nationwide, including rural areas, through reliable courier partners.

     

    How can I track my order?

    Once your order is confirmed, you will receive a tracking ID via SMS or email. You can use it to track your shipment status on our website.

    What is your return and refund policy?

    If you receive a wrong, damaged, or defective product, you can return it within 7 days for a replacement or refund. Please ensure the item is unused and in its original packaging.

     

    How do I contact customer support?

    You can reach our support team via:

    • Email: arokini99@gmail.com

    • Live Chat: Available on our website from 9 AM to 9 PM

    CONTACT US

    Phone: 01767872206
    Email: arokini99@gmail.com

    Free standard shipping
    on all orders.

    Support forum
    for over 24h

    Address:

    Baitul Alim 15/A , D. N Road, Nondipara, Narayanganj.

    Do you have questions about how we can help your company?
    Send us an email and we’ll get in touch shortly.